Shipping

Shipping will occur in 1-3 days from when your payment is received (custom orders may take longer).

You will receive a Shipping Notice email from us.
(Check your spam/junk folders!)

 

General:

  • If you are ordering only nail guides or decals, your order will be sent via Lettermail.
  • If your order contains any other type of product (nail polish, nail studs, etc.) your order will be shipped by Parcel Mail. Nail polish is always shipped wrapped in bubble wrap and inside a sturdy cardboard box to ensure it arrives safely to you.
  • We can only control how quickly we ship your item, and we try to do this within one business day, although at times it may take up to 3 business days.
  • We cannot control how quickly your order arrives to you. You can choose your level of shipping service however, and if your order has not arrived in the timelines below, please feel free to contact us so that we can help you find your package.
  • Duties, taxes, and customs charges are not included in the shipping charges. These charges are your responsibility. Please read your country's customs policies to determine possible additional costs prior to purchasing.

Shipping to Canada:

If your order is being shipped by LetterMail, your order will arrive 2-5 business days after shipping. GTA residents should receive their lettermail the next business day.

If your order is being shipped by Parcel Mail, Canada Post shipping options include Expedited, Regular, Xpresspost, or Priority. Each service includes a tracking number. Please refer to the Canada Post website for further details.

  • Regular post: May be the least expensive. Does not have a time guarantee, but should take 2-9 business days for delivery.
  • Expedited post: Has a delivery time guarantee. Will arrive one business day local to the Toronto region, 1-3 business days for Ontario, Quebec, and Manitoba residents, and 2-7 business days elsewhere in Canada.
  • Xpresspost: 1-2 business day delivery guarantee for all of Canada.
  • Priority: Next day guaranteed delivery for all of Canada.

If your order is being shipped by Parcel Mail, FedEx shipping options include Two Day, Express Saver, Priority Overnight, and Express Overnight. Each service includes a tracking number. Please refer to the FedEx website for further details.

  • Two Day: 1 to 2 business days by 5 p.m. to businesses and by 8 p.m. to residences in most metropolitan areas.
  • Express Saver: Delivery in 3 business days to businesses by 5 p.m. and to residences by 8 p.m.
  • Priority Overnight: Morning, next business day to most metropolitan areas and 2 to 3 business days to other areas.
  • Express Overnight: 10 a.m. next business day.

Shipping to the US:

If your order is being shipped by LetterMail, your order will arrive 4-6 business days after shipping. Residents of major metropolitan areas may get their order in as few as 3 days.

If your order is being shipped by Parcel Mail, Canada Post shipping options include Small Packet by Air, Tracked Packet, Expedited Parcel, Xpresspost, and Priority Worldwide. Only Tracked Packet, Expedited Parcel, Xpresspost, and Priority Worldwide offer tracking numbers. We recommend Small Packet by Air as it is the most economical service. Please refer to the Canada Post website for further details.

  • Small Packet by Air: This will be the least expensive option. It does not have a time guarantee, but should take 4-8 business days for delivery. We have been using this option for years and we have found it to be a very reliable service. If you would like a tracking number, you will have to upgrade to more expensive shipping.
  • Tracked Packet: This is the same shipping service as Small Packet, but offers a tracking number and delivery confirmation, as well as $100 liability coverage.
  • Expedited Parcel: 4-6 business day delivery. This offers a tracking number as well as $100 liability coverage. It is usually only slightly quicker than Small Packet by Air or Tracked Packet services and does not have a delivery time guarantee.
  • Xpresspost: 2-3 business days for most metropolitan areas. Comes with a tracking number, an on-time delivery guarantee, and delivery confirmation, as well as $100 liability coverage.
  • Priority Worldwide: Noon next business day delivery with on-time delivery guarantee, tracking number, and delivery confirmation, as well as $100 liability coverage.

If your order is being shipped by Parcel Mail, FedEx shipping options include Ground, International Economy, International Priority, and International First. Each service includes a tracking number. Please refer to the FedEx website for further details.

  • Ground: 2 to 7 business days.
  • International Economy: Second business day delivery to businesses by 5 p.m. and to residences by 8 p.m.
  • International Priority: 10:30 a.m. next business day delivery.
  • International First: 8 a.m. next business day delivery.

Shipping to International Destinations:

If your order is being shipped by LetterMail, your order will arrive 4-7 business days after shipping.

If your order is being shipped by Parcel Mail, Canada Post shipping options include Small Packet by Surface, Small Packet by Air, Tracked Packet, Xpresspost, and Priority Worldwide. Only Tracked Packet, Xpresspost, and Priority Worldwide offer tracking numbers. We recommend Small Packet by Air as it is the quickest and most economical service. Please refer to the Canada Post website for further details.

  • Small Packet by Surface: This will be the least expensive option, but PLEASE NOTE: This service has a 4-6 WEEK delivery time. We do not recommend using this service for this reason. It does not include a tracking number. If you would like a tracking number, you will have to upgrade to more expensive shipping.
  • Small Packet by Air: This is our recommended option. It does not have a time guarantee, but should take 4-10 business days for delivery. We have been using this option for years and we have found it to be a very reliable service. If you would like a tracking number, you will have to upgrade to more expensive shipping. The Canada Post website says 6-10 days, but many of our European customs have received packages in as little as 2-4 business days.
  • Tracked Packet: This is the same shipping service as Small Packet by Air, but offers a tracking number and delivery confirmation, as well as $100 liability coverage.
  • Xpresspost: 4-6 business days. Comes with a tracking number, an on-time delivery guarantee, and delivery confirmation, as well as $100 liability coverage.
  • Priority Worldwide: 2-3 business day delivery with on-time delivery guarantee, tracking number, and delivery confirmation, as well as $100 liability coverage.

If your order is being shipped by Parcel Mail, FedEx shipping options include  International Economy, International Priority, and International First. Each service includes a tracking number. Please refer to the FedEx website for further details.

  • International Economy: 2-5 business days to most major world markets.
  • International Priority: 1-3 business days.
  • International First: 9 a.m. second business day to select cities in Europe. 10 a.m. second business day to select cities in Latin America. 10 a.m. third business day to select cities in Asia and Australia.